Question 1

Do I have to start with the New Patient Experience?

Accepted Answer

Yes. Every new guest begins with the New Patient Experience ($99, limited time - regularly $175). It includes a consultation, comprehensive examination, chiropractic adjustment when clinically appropriate, a personalized care plan, and a complimentary recovery enhancement (Gua Sha or Cupping). Once you're established, you can book The Wednesday Reset™ and other returning-patient options.

Question 2

What should I expect during my first visit?

Accepted Answer

Your New Patient Experience starts with a thorough conversation about your health history, lifestyle, and goals, followed by a comprehensive examination. Dr. Biggs will walk you through her recommended approach before any hands-on treatment begins. Plan for about an hour.

Question 3

What is The Wednesday Reset™?

Accepted Answer

The Wednesday Reset™ is our signature 75-minute recovery experience - a personalized combination of chiropractic adjustment, therapeutic massage, assisted stretching, and one complimentary recovery enhancement. It includes aromatherapy, and it's $165 (regularly $189). It's reserved for established patients who have completed the New Patient Experience.

Question 4

How much does everything cost?

Accepted Answer

New Patient Experience: $99 (regularly $175). The Wednesday Reset™ (established patients): $165 (regularly $189). The Tune-Up (established patients, 15-minute adjustment): $50. 60-Minute Therapeutic Massage: $99 (regularly $140).

Question 5

Do adjustments hurt?

Accepted Answer

No. Adjustments are designed to feel relieving, not painful. You may hear a release sound, but the techniques used here are gentle and tailored to your comfort.

Question 6

How often should I come in?

Accepted Answer

It depends on your goals. Some clients benefit from weekly visits initially; others maintain results with a monthly midweek reset. We'll build a plan together based on what your body needs.

Question 7

What should I wear?

Accepted Answer

Comfortable, flexible clothing - think athleisure or loose layers. You'll be able to move freely and stay covered throughout your session.

Question 8

Can I book a massage without seeing the chiropractor first?

Accepted Answer

The 60-Minute Therapeutic Massage is available as a standalone service. If you're seeking chiropractic care as well, you'll need to complete the New Patient Experience first so Dr. Biggs can design the right plan for you.

Question 9

Is parking available?

Accepted Answer

Yes. Free parking is available for your visit; details are shared upon booking.

Question 10

Do you accept insurance?

Accepted Answer

We are currently self-pay. We accept cash and card at the time of your visit.

Question 11

How do I book?

Accepted Answer

Book online through our booking system - new guests select the New Patient Experience, and established patients can book The Wednesday Reset™, massage, or established-patient care directly.

Good questions, honest answers.